James Pinnegar It Never Rains In The Cloud These days we're probably all aware of the cloud [1] . Recent announcements from Microsoft and Amazon which show an ever growing customer base for both their cloud platforms ( Azure [2] and AWS [3] re... Oct 20, 2016
James Pinnegar Office 365 Migrations More and more businesses are seeing the benefits of moving their email systems off site and into a cloud platform. For some it's the ease of access at any time from any place. For others having fewer ... Jun 27, 2016
James Pinnegar Ransomware RTF Attachments Recently we've seen increasing reports of Cyptolocker style ransomware* being delivered in the form of RTF (Rich Text Format) attachments in emails. The RTF files attached are actually just Word docs ... Email Malware RTF Ransomware May 26, 2016
James Pinnegar Outlook Slow Downs and Possible Causes Email is crucial to most businesses and Outlook is one of the most popular mail clients so it's hardly surprising that we get a fairly large amount of support logs for Outlook related issues. One thin... Outlook May 12, 2016
James Pinnegar Malicious Emails - Word Attachments We wrote recently [1] about some very targeted malicious emails that appear to be becoming more prevalent of late. However not all email scams need to be so personalised to be effective. To further dr... Mar 22, 2016
James Pinnegar 2012 RDS - Where is the user logged on from? Since the release of Windows Server 2012 the tools and techniques for administrating terminal servers have changed a little. One handy tool, Terminal Services Manager, is no longer present and others... RDS Remote Desktop Terminal Server Terminal Services Manager Oct 5, 2015
James Pinnegar What do Glo do? None [1] We offer professional IT services at speeds that we feel all businesses should always demand. We have honed our processes and procedures over the past *12 years* to offer industry leading, ef... Jun 29, 2015
James Pinnegar Support Contract Calculator We've recently simplified our options for support here at Glo. We now offer either Reactive (ad-hoc) support, or to get the best of what Glo has to offer we highly recommend our Proactive monthly sup... Glo Support IT Support Support Mar 13, 2015
James Pinnegar How to ask for IT help As you can imagine as an IT support company we have a fair bit of experience in helping people with IT, but in this blog post we'd like to go a bit meta and help people ask for help with IT. The firs... Mar 10, 2015
James Pinnegar Connecting to Remote Desktops via Remote Desktop Gateway Servers Occasionally we're asked by one of our customers to give a third-party access to one of their servers for various reasons. Recently we've been surprised that a number of these third-party users, often... Remote Desktop Jun 30, 2013
Chris Connor Microsoft SQL Transaction Log Shipping to a Remote Server without SMB/CIFS - Not Actually That Tricky Every now and then we get non-typical requests. Normally it'll be for something mundane like helping out with a Managing Director's kids computer, or providing broadband for a board member. However th... SQL Server Aug 7, 2012
James Pinnegar Microsoft Support Lifecycle Dates If you're running Windows Vista or Microsoft Exchange Server 2007 it may be time to think about upgrading as today marks the end of Microsoft's mainstream support for the products. As with all Microso... Exchange Microsoft SQL Support Windows Apr 9, 2012